Smart TV is becoming the standard in the 4* to 5* hospitality sector and guests expect to use the hotel room’s displays to enjoy the internet and personal content such as videos, online information, movies and games by connecting to their mobile phones, tablets and laptops.
For many guests access to the internet isn’t just a comfort of home, but an integral part of their daily life. Today’s media and tech-savvy hotel guests want access to a wide variety of entertainment and to connect with people and content while away from home.
Premium hotels and resorts must keep pace with patrons’ expectations for in-room entertainment. With social media, catch-up TV, gaming and other Internet applications now accessible on these larger displays, businesses can take advantage of this trend to delight patrons with new services.
Already common in many venues, in-room TV access to guest services, information and checkout helps boost patron satisfaction and encourage return visits.